1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of the Guzelim mobile application, website, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. About Guzelim
Guzelim offers fashion products crafted in Turkey (“Turkish-made”) with operations based in the United States. Orders are processed and fulfilled for delivery to customers in the U.S.
3. Eligibility & Accounts
- You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases.
- You are responsible for keeping your account credentials secure and for all activity under your account.
- We may suspend or terminate accounts for violations of these Terms or suspected fraud.
4. Purchases & Payments
- By placing an order, you authorize us (and our payment processors) to charge your selected payment method for the total price, including taxes and shipping.
- Prices, discounts, and availability are subject to change without notice.
- We reserve the right to refuse or cancel orders, including for suspected unauthorized or illegal activity.
5. Shipping & Delivery (U.S.)
- Orders are shipped to U.S. addresses. Delivery Estimates may be vary due to delivery constrains, our custommer support will follow up with the customer and you will receive a notifcation when the order is shipped and the tracking number
- Title and risk of loss pass to you upon delivery to the address you provide.
- Tracking information (when available) will be provided in the app.
6. Returns & Refunds
We accept returns under the following conditions:
- Items must be unused, unworn, and in their original condition.
- Returns must be initiated within 3 days of receiving your order.
- Shipping fees are non-refundable unless required by law or the item was received damaged/incorrect.
Refunds will be issued to the original payment method once the returned item has been inspected and approved.
7. Reviews & User Content
- You may post reviews and other content where available. You are solely responsible for the content you submit.
- You grant Guzelim LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your submitted content for the purposes of operating and improving the Services.
- We may remove content that violates these Terms or applicable law.
8. Acceptable Use
- No unlawful, infringing, misleading, or harmful activity.
- No reverse engineering, scraping, or interfering with security features.
- No impersonation or misrepresentation.
9. Intellectual Property
The Services, including all content, trademarks, logos, and software, are owned by or licensed to Guzelim LLC and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works based on the Services.
10. App License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the app for your personal, non-commercial use.
11. Third-Party Services
The Services may integrate third-party tools (e.g., analytics, payment processors). Your use of those tools is subject to their terms and privacy policies. We are not responsible for third-party services we do not control.
12. Privacy & Data
Our handling of personal data is described in our Privacy Policy. We may share information with service providers (e.g., analytics, payments, shipping) to deliver the Services. We do not sell personal information.
Data retention: Personal data tied to orders may be retained for legal and accounting obligations. See the Privacy Policy for details.
13. Account Deletion
You can delete your account from within the app: Account → Settings → Delete Account. You can also follow the instructions here: https://guzelimus.com/delete.php.
- Deleting your account removes your profile and personal data from active systems.
- Certain order/transaction records may be retained as required by law (e.g., tax, accounting) for a limited period.
14. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not guarantee uninterrupted or error-free operation.
15. Limitation of Liability
To the fullest extent permitted by law, Guzelim LLC and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Services. Our total liability will not exceed the amount you paid to us for the product or service giving rise to the claim.
16. Indemnification
You agree to defend, indemnify, and hold harmless Guzelim LLC from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of these Terms.
17. Changes to Terms
We may update these Terms from time to time. Material changes will be notified in the app or on our website. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
18. Governing Law & Venue
These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Kalamazoo, Michigan.
19. Contact Us
If you have questions about these Terms, contact us at info@guzelimus.com.